Privacy Policy
This Privacy Policy explains how AsadVPS (“AsadVPS”, “we”, “us”, “our”) collects, uses, shares, and protects your personal information when you use our website AsadVPS.com (the “Site”) and our related hosting services (VPS, RDP, and other server products).
By using our Site or services, you agree to this Privacy Policy. If you do not agree, please stop using the Site or services.
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Who we are & how to contact us
Business name: AsadVPS
Address: Kohinoor City, Madina Town, Faisalabad, Punjab, Pakistan
Email: admin@asadvps.com
We act as:- Controller — for account, billing, abuse prevention, and customer support data.
- Processor — for any files or data you host on your VPS. You control your server; we simply provide the infrastructure.
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Information we collect
a) Information you provide
- Account details: name, email, address, and (optional) phone number.
- Billing: invoice and tax details for processing payments.
- Support: messages or attachments you send through our ticket system.
- KYC verification: basic ID or proof of address if required for compliance or fraud prevention.
b) Payment information
- Cards/PayPal: processed by secure third-party gateways. We do not store full card numbers — only minimal non-sensitive transaction details.
- Bank or wallet payments (Pakistan): payer name, reference, and receipt screenshots for verification.
- Crypto payments: wallet address, transaction ID, and amount for record-keeping.
c) Technical & service data
- Connection logs: IP addresses, timestamps, and limited metadata for troubleshooting and security.
- Panel & API logs: login activity, password resets, configuration changes.
- Network protection: firewall and anti-abuse system logs (e.g., DDoS or intrusion attempts).
- Cookies & analytics: as explained in Section 9.
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How we use your information
- To provide our services: setting up and managing VPS servers, billing, and customer support.
- To maintain security: detecting and preventing abuse, spam, or attacks.
- For verification: confirming account ownership or preventing fraud when necessary.
- For payments and accounting: processing transactions and maintaining tax records.
- To improve our services: performance monitoring and system optimization.
- To comply with laws: responding to lawful requests or obligations.
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Sharing your data
We only share data with trusted third parties when necessary to operate our business:
- Data center and network providers that host our servers.
- Payment processors (cards, PayPal, bank, wallets, crypto).
- Support and communication platforms (ticketing, email delivery).
- Fraud and abuse prevention services.
- Professional advisors (legal or accounting) under confidentiality.
- Law enforcement or regulators when legally required.
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International data transfers
We operate servers in multiple countries. Your information may be processed outside your home country, but always under appropriate safeguards and only as required to provide our services.
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Data retention
We keep data only as long as necessary for the purposes stated above or to meet legal requirements.
Typical retention periods:- Logs: around 90 days, unless required longer for abuse or investigations.
- Support tickets: up to 24 months after closure.
- Billing records: up to 7 years for tax and accounting.
- Backups: typically up to 30 days, depending on system design.
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Your rights
Depending on your country’s data laws, you may have rights to:
- Access your personal information;
- Request correction of inaccurate data;
- Request deletion (where legally possible);
- Object to or restrict certain processing;
- Request a copy of your data (data portability);
- Withdraw consent for optional uses like marketing or analytics.
To exercise your rights, email us at admin@asadvps.com. We may ask for verification to protect your account before fulfilling requests.
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Security
We use standard security measures to protect data, including:
- Encryption (TLS) for data in transit;
- Firewalls and DDoS protection;
- Access controls and multi-factor authentication for admin systems;
- Regular security audits and monitoring.
No system is completely immune to risks. You are responsible for securing your own VPS (strong passwords, RDP/NLA, firewall, and software updates). Report security incidents to admin@asadvps.com.
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Cookies & analytics
We use limited cookies for:- Essential operations: login sessions and site functionality (required).
- Preferences: remembering language and layout settings.
- Analytics: understanding site usage to improve performance — only active with your consent where required by law.
You can manage or block cookies in your browser. Some features may not function correctly if you do so.
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KYC, anti-abuse & lawful disclosure
We may request identity verification if we detect suspicious or illegal activity. We may suspend services to protect our network and share limited data with authorities when legally required.
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Third-party links
Our Site may contain links to external websites. Their privacy practices are independent from ours; please review their policies before submitting personal data.
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Changes to this policy
We may update this Privacy Policy as our services or laws evolve. Major changes will be posted on our Site, and continued use of our services means you accept the updated version.
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Contact
Privacy questions or requests: admin@asadvps.com
Mailing address: Kohinoor City, Madina Town, Faisalabad, Punjab, Pakistan